OctoCX Fleet Observability — Closing the Visibility Gap
Learn how device-layer telemetry closes the gap between network infrastructure and real end-user experience.
OctoCX closes the visibility gap between network infrastructure and real end-user experience by capturing on-device telemetry at scale. Here's why device-layer observability matters for mobile operators.
The Challenge: Infrastructure Blind Spots
Network operators have always struggled with a fundamental problem: traditional network monitoring captures only infrastructure metrics. Signal strength, throughput, and cell status tell you what's happening at the antenna, but not what users are experiencing.
A user experiencing dropped calls in Lyon might look invisible to classical NOC tools if the cell is technically "healthy." The problem wasn't the infrastructure—it was the device's radio state, the handover logic, or the inter-band interference.
Why Device-Layer Telemetry Changes Everything
OctoCX operates at the device layer—the one place where end-user experience and network state converge. Each device reports:
- Signal quality (RSRP, SINR) per band and technology
- Throughput at the application layer
- Handover events and handover failures
- Technology transitions (5G ↔ LTE ↔ UMTS)
- Coverage gaps the user is experiencing right now
With 1.28M+ devices reporting simultaneously, you're sampling the entire network from the end-user's perspective.
Real Remediation, Not Just Visibility
Visibility alone isn't enough. OctoCX lets you act:
- Push RAT preferences to prevent bad handovers
- Force handovers to a stronger cell
- Trigger remote diagnostics on troubled devices
- Quarantine devices causing cascading failures
All from the same interface where you see the problem.
Scale That Matters
- 1.28M+ active devices reporting every minute
- 1.6B+ daily probes across 24+ operators
- Six European markets benchmarked simultaneously
- 90-day rolling history per IMSI
This isn't aggregated data. This is the actual fleet, device by device, visible at a glance.
Device-layer observability is no longer optional. It's how you compete in markets where every percent of network quality matters.
Ready to see your fleet the way your users experience it? Request a demo.